Veo3 Privacy Policy – Our complete commitment to protecting your personal information

Veo3 (hereinafter referred to as "we", "us", or "the platform") places the utmost importance on user privacy. This Privacy Policy applies to anyone using veo3's website, mobile app, or any other service from Bangladesh or anywhere else in the world.

By reading this document, you will learn what information we collect, how we use it, who we share it with, and what rights you have. We've made every effort to explain everything in plain language, free from legal jargon.

This policy has been developed in accordance with international data protection standards and is reviewed annually.

Veo3 only collects data that is genuinely necessary to provide our services. Collecting excessive or unnecessary information goes against our policy.

1. Information You Provide Directly

• Registration Details: Name, email address, phone number, date of birth.
• Identity Verification (KYC): A copy of your National ID or passport, along with a selfie photo.
• Payment information: bKash/Nagad number and bank account details (all information is stored in encrypted form).
• Contact Information: Messages and complaints submitted to support.

2. Automatically Collected Information

• IP address and device information (model and operating system).
• Browser type and version.
• Usage data such as which pages you visited on the site and how long you spent on them.
• Login times, betting history, and transaction records.

Veo3 uses collected data solely for specified purposes. We never misuse your information.

• Account Management: To create, verify, and keep your account secure.
• Payment Processing: To process deposits and withdrawals and to prevent fraud.
• Customer support: To answer your questions and resolve any issues you encounter.
• Security: To detect unauthorized access, fraud, and money laundering.
• Service Improvement: To analyse usage patterns and improve the platform.
• Legal Compliance: To comply with applicable laws and regulatory requirements.
• Marketing (with consent only): To keep you informed about new offers and promotions.

Veo3 never sells your personal data. However, it may be shared in the following limited circumstances:

When Your Data May Be Shared

• Payment processors: Minimal data is shared with bKash, Nagad, or your bank solely to complete transactions.
• KYC verification agencies: With licensed third parties for identity verification purposes.
• Legal Authorities: When required by a court order or legal obligation.
• Fraud prevention agencies: With industry-standard agencies to detect suspicious transactions.
• Business transfers: In the event of an acquisition or merger involving veo3, with advance notice provided.

Veo3 uses cookies and similar technologies on its website and app. Cookies are small files stored on your device that help enhance your experience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services. You can also manage cookie preferences directly from the privacy settings within our app.

Veo3 does not retain your data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.

• Account Information: For the duration of your active account and 5 years after closure (as required by law).
• Transaction records: 7 years (in accordance with international AML regulations).
• KYC Documents: 5 years after account closure.
• Support Contact: 3 years.
• Marketing Preferences: Until you opt out.
• Website logs: 1 year.

Veo3 uses industry-leading security technology to protect your data — the same standards followed by many banks in Bangladesh.

Veo3 believes you have full rights over your own data. You may exercise the following rights at any time:

To exercise these rights support@veo3-baji.com Email us at. We typically respond within 30 days.

Veo3 is strictly prohibited for anyone under the age of 18. We do not knowingly collect any information from minors.

If a minor creates an account using false information and we become aware of it, that account will be immediately suspended and all associated data will be deleted.

Veo3 reviews this Privacy Policy annually and updates it as needed. Changes may be driven by new legislation, new services, or technological developments.

For significant changes, we will:

• We will post a notice on the homepage of the website and app.
• You will be notified at your registered email address.
• Push notifications will be sent via the app.
• You will be notified at least 14 days before any changes take effect (for major updates).

Continued use of the platform after any changes are published will be considered your acceptance of the updated policy.

For any questions, requests, or complaints regarding our Privacy Policy, please reach out to our dedicated privacy team: